Success Stories

Real results from jurisdictions we've helped achieve data excellence

Large Metropolitan Health Department Achieves 100% Data Quality

⚠️ Challenge

A large metropolitan health department was struggling with CAREWare data quality scores below 70%, leading to HRSA compliance concerns and delayed RSR submissions.

💡 Solution

We implemented a comprehensive data quality improvement program including automated validation, staff training, and process standardization.

✓ Results

  • →Data quality scores improved from 68% to 98%
  • →RSR submission time reduced from 6 weeks to 10 days
  • →Zero HRSA compliance violations for 3 consecutive years
  • →Staff productivity increased 40%
Data Quality Score
68%
↓
98%

State Health Department Streamlines RSR Submission Process

⚠️ Challenge

A state health department managing multiple Ryan White programs was spending over 8 weeks preparing RSR submissions with frequent errors requiring resubmission.

💡 Solution

We developed custom validation reports, implemented automated quality checks, and provided intensive RSR preparation training to staff.

✓ Results

  • →RSR preparation time reduced from 8 weeks to 2 weeks
  • →100% successful first-time submissions for 5 years
  • →Staff time savings of 240 hours annually
  • →Improved confidence in data accuracy
Submission Time
8 weeks
↓
2 weeks

Community Health Center Modernizes CAREWare System

⚠️ Challenge

A community health center was operating on an outdated CAREWare version with frequent crashes, slow performance, and no technical support.

💡 Solution

We managed a complete system upgrade, data migration, performance optimization, and established ongoing support infrastructure.

✓ Results

  • →System downtime reduced from 15% to <1%
  • →Data entry speed improved 60%
  • →Zero data loss during migration
  • →24/7 support availability established
System Downtime
15%
↓
<1%

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